At Scots In London Ltd (“SCOTSIN” and "Scotsin" and "Scotsin.com" and "ScotsInLondon.com" and
“SIL” and "Scots In London" and "Scottishin" and "Scotlandin" and "us"
and "we"), we believe in protecting the privacy of our Members’
personal information. The term “you” refers to the user of or visitor
to our website. This policy explains how SCOTSIN use and treat the
processing of your personal data by us from time to time. By using our
site, you consent to such processing and you warrant that all data
provided by you is accurate. You should read this Privacy Policy in
conjunction with the Terms and Conditions and Acceptable Use Policy and Editorial Policy.
As our website and our business are established in the
United Kingdom we are governed by the provisions of the Data Protection
Act 1998 (‘the Act’). We have a legal duty to protect any information –
personal data or sensitive personal data - we collect from you and
ensure it is held and processed in accordance with the data protection
principles set out in the Act.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Scots In London Ltd.
1. INFORMATION GATHERING
When you register, for the SCOTSIN service, you provide us with and we
collect certain personal information about you, which may include your
name, contact details, and any other information we may request from
you upon registration. We may also collect information about your usage
of our website, as well as information about you from content you post
to the website and emails or letters and meetings.
2. USE OF YOUR PERSONAL DETAILS
Your information will enable us to provide you with
access to the appropriate parts of our site upon registration and the ability to
process appropriate product or service requests; you will have the ability to
edit your information. We also use and analyse the information we
collect so that we can administer, support, improve and develop our
business.
In particular we require this information to understand
your needs and provide you with a better service. It will also enable
us to customise content for you and to contact you for customer
feedback. Further, where you have consented, we might also use your
information to contact you with information which we think may interest
you, this may be via email or newsletter. If you decide in the future
that you do not wish to be contacted then please contact us [LINK TO CONTACT US] .
We may be required, to share your personal details to comply with a
criminal investigation or to meet any other legal obligation. We may
also use your personal information and details of your IP address in
order to limit access to the service if your account is used in
violation of the Acceptable Use Policy. Your information depending on
your membership status will also be searchable and accessible to the
SCOTSIN network and across the world-wide web (according to your
privacy settings), including your username, user level and profile
picture.
Your information is available to other users who have been
granted access through your privacy settings. The only legitimate way
of making contact with a friend is for a member to send a friend or
business connection request. We will notify the Member, using the email
address he/she has provided to us that SCOTSIN is holding an email for
him/her, and the Member can collect the email when logged in to the
SCOTSIN service.
Members may check and (if required) change the email
address we hold for them at any time through “My details/profile”.
Members’ personal notes must NOT include their email address. Sent and
received emails may appear in a Member’s Inbox on the SCOTSIN service
for a period to be determined by SCOTSIN.
When you may be asked for your details
When you use SCOTSIN, you will be asked to, or will
need to, provide personal details about yourself, from time to time,
such as when you (in no specific order):
2.1 Visit our site;
2.2 Register an interest;
2.3 Register, sign up or subscribe to become a SCOTSIN user;
2.4 Register, sign up or subscribe to SCOTSIN newsletters or email updates;
2.5 Send an e-card/e-postcard;
2.6 Email/Invite/Tell a friend;
2.7 Set up a personal profile;
2.8 Form and manage connections/relationships;
2.9 Send messages;
2.10 Perform searches;
2.11 Add/Submit/Set up events;
2.12 Add/Submit/news;
2.13 Add/Submit/blog(s);
2.14 Add/Submit/ad(s);
2.15 Add/Submit/weblink;
2.16 Add/Submit/enquiries to us/contact us;
2.17 Add/Submit/directory enquiries;
2.18 Form groups;
2.19 Upload media;
2.20 Provide us with your business card or contact details;
2.21 Use SCOTSIN products and services;
2.22 Submit information to us by participating in SCOTSIN surveys;
2.23 Enter online promotions, competitions or prize draws via e-mail or website;
2.24 Add applications; and
2.25 Transmit information through various channels.
3. CONTACT AND EMAILS FROM SCOTSIN
An example of how we will use your personal details to communicate with you:
3.1 Service Emails
We will send you
notifications regarding new services offered by SCOTSIN that we think
you may find valuable. SCOTSIN may send you service-related email
announcements through the general operation of the service. Please find
below a list of the types of emails (“Service Emails”) you can expect
to receive from SCOTSIN to help you use the service most effectively
(in no particular order):
• Validation Email – the email we use to verify your email address when you first register;
• Welcome Email – emails which explain how to use the site when you first join;
• Payment Receipt – this is sent if you upgrade to Paid-Up Membership;
• Automatic Paid-Up Membership renewal alerts – if you have selected
automatic renewal of your Paid-Up Membership, we will alert you before
this happens;
• Key Service Messages – if we need to notify you about changes to the service;
• New Message Notification and Reminders – when you receive messages from SCOTSIN Members wishing to contact you;
• Notes/Profile and Photo Approval Notification;
• Service Suspension Notices – if you have violated the Acceptable Use Policy.
3.2 Newsletters and Email Updates
If you opt to register for email updates from us, a copy of the
information will be kept securely by us and/or our technology supplier
and will be held until such time that you unsubscribe or inform us
otherwise. This information is stored to allow us to send information
that may be of interest to you and keep you informed about our
initiatives, products and services, and other initiatives.
This information may be stored on back up tapes to avoid
loss of data. We may also notify you by email, mail, fax, land line
telephone, mobile phone, where you have provided us with details or
consent to us. If you are a website user, you can sign-up or opt-out
from SCOTSIN newsletters and email alerts at anytime by logging-in to
the My Profile section of the web site and changing your email
preference settings.
3.3 Surveys
We may also ask you to
voluntarily complete surveys in order to improve services to you. Such
answers are confidential. If you do not wish to participate in a survey
you are free to decline.
3.4 New People, Company and Club Alerts
We will automatically send you our New People, Company and/or Club
Alerts. These are an essential part of the SCOTSIN service because they
highlight new information and tell you when people you may know or may
wish to connect with have joined the site or have added more
information. If at anytime you don’t want to receive the New People,
Company and/or Club Alerts, while you are logged in, please visit the
"My Profile" section and amend your email preferences.
3.5 Lend your support / Refer (Invite) a Friend / Register an Interest / Sign-up to Newsletter
If you opt to add your name to a supporters list, register an interest,
sign-up to the SCOTSIN newsletter or membership, and/or send an
e-postcard and/or tell a friend, only your name as an individual, or a
company’s name, will be displayed on the website. Email addresses will
not be displayed. We may also share the details you have provided with
other SCOTSIN related organisations or associations, only for the
purpose of furthering SCOTSIN.
3.6 Server log files
Log files allow us
to record visitors’ use of the website. The ISP hosting the website
puts together log file information from the site which we use to make
changes to the layout of the site and to the information in it, based
on the way that visitors move around and interact with it. Log files do
not utilise any personal information.
3.7 Email / Refer (Invite) a Friend / Tell a Friend
If you choose to use our invitation service to refer (invite) a friend,
tell a friend about our site, we will ask you for your friend's email
address and full name. We will automatically send your friend an
invitation to visit the site. Your friend / the recipient will receive
an email from the address you entered in “your email address” and a URL
link. SCOTSIN stores this information in order to register a friend and
to record and track the success of our referral program. Your friend
may contact us [LINK TO CONTACT US] .
3.8 Sending an e-Card / e-Postcard
When
you send an e-card / e-postcard from the SCOTSIN website, some personal
details may be retained other than your message. By clicking the “send”
button you agree to this message being held on a web server. The
recipient will receive an email from the address you entered in “your
email address” and a URL linking to the message. This message may be
held for a duration of 12 months and/or until the message has been
accessed.
3.9 Mobile Telephone Numbers
SCOTSIN may
also collect your mobile telephone number so that we can text you about
news and exclusive SCOTSIN offers. If you do not wish to receive any
marketing material, you can de-register your mobile telephone number by
deleting the mobile phone option in the My Profile section or by
contacting us [LINK TO CONTACT US] .
4. HOW WE USE COOKIES
We obtain information about your general internet usage by
using a ‘cookie’. A cookie is a small amount of data, a file or unit of
information, like a tag, which asks permission to be placed on your
computers hard drive. By using cookies, we can track or customise your
visit and enhance your website experience.
Cookies allow web applications to respond to you as an
individual. The web application can tailor its operations to your
needs, likes and dislikes by gathering and remembering information
about your preferences and pages you have visited. A cookie in no way
gives us access to your computer or any information about you, other
than the data you choose to share with us nor does it deliver viruses
to your computer. Once you agree, the file, or cookie, is added or
stored on the user’s computer via the web browser. By default, we use a
persistent cookie that stores your login ID to make it easier for you
to login when you come back to SCOTSIN.
To enable us to improve our website, we gather certain
information about your use of the site, including details about your
computer, including where available your IP address, operating system
and browser type for system administration and to collate statistical
data about our users browsing actions and patterns. The information you
provide to us will be held on our computers in the United Kingdom and
may be accessed by or given to our staff and others who act for us.
Third parties utilise your information for marketing, advertising or
other promotional purposes but such data will not include any
information which could be used to identify you.
You may refuse to accept cookies by activating the
settings on your browser. However, this may prevent you from taking
full advantage of the website, as you may be unable to access certain
parts of the SCOTSIN service.
SCOTSIN may use information in your profile without
identifying you as an individual to third parties. We do this for
purposes such as gathering data, personalising advertisements and
promotions so that we can provide you with SCOTSIN service. We believe
this benefits you.
5. SHARING YOUR INFORMATION WITH OTHERS
5.1 Networking communities share information with others
SCOTSIN networking community is about sharing information with others -
members, users, friends and people in your networks - while providing
you with privacy settings that restrict other users from accessing your
information. We allow you to choose the information you provide to
friends and networks through SCOTSIN. Our network architecture and your
privacy settings allow you to make informed choices about who has
access to your information. We do not provide contact information to
others without your permission.
5.2 Where you have opted-in to receive information from others
Third parties with whom we share your information may contact you by
post, telephone, e-mail or provide you with other information which may
be of interest to you or to give you information about forthcoming
events, initiatives or other activities. Such third parties shall only
contact you when you have provided consent when applying to become a
registered SCOTSIN member or subsequently, by accepting our terms and
conditions.
If, at any time you wish to withdraw
your consent for your personal data to be passed to third parties
and/or for such third parties to contact you then contact us [LINK TO CONTACT US] .
5.3 Providing information to Service Providers
We may provide information to service providers to help us provide you
with the Service you subscribed for. Specifically, we may use others to
facilitate our business, such as to host the service at a co-location
facility for servers, to send out email updates about SCOTSIN, to
remove repetitive information from our user lists, to process payments
for products or services, to provide search results or links (including
sponsored links), or to offer an online job application process. In
connection with these offerings and business operations, our service
providers may have access to your personal information for a limited
time in connection with these business activities. Where we utilise
third parties for the processing of any personal information, we
implement contractual protection limiting the use of that information.
5.4 Controlling your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
5.4.1
whenever you are asked to fill in a form on the website, look for the
relevant box that you can click to indicate that you do not want the
information to be used by anybody for direct marketing purposes;
5.4.2 if you have previously
agreed to us using your personal information for direct marketing
purposes, you may change your mind at any time by contacting us [LINK TO CONTACT US] ;
5.4.3
if you have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time by
contacting us [LINK TO CONTACT US] .
5.5 Demonstration Accounts
We occasionally provide demonstration accounts that allow non-users a
glimpse into the SCOTSIN world. Such accounts have only limited
capabilities and passwords are changed regularly to limit possible
misuse.
5.6 Provision of Stores / Shops and Services with others
We may offer stores/shops or provide services jointly with other
companies on SCOTSIN and we will make this clear on the website. We may
share customer information with that company in connection with your
use of that store/shop or service.
5.7 When you post or share information with others
When you use SCOTSIN, certain information you post or share, such as
personal information, blogs, comments, messages, photos, videos,
marketplace listings or other information, may be shared with other
users. All such sharing of information is done at your own risk. Please
keep in mind that if you disclose personal information in your profile
or when posting comments, blogs, messages, photos, videos, marketplace
listings or other items, this information may become publicly available.
The principles we apply are:
5.7.1 We,
and (where relevant), our credit card processing agents, will not
supply your personal data to a third party for commercial exploitation
– thus, you can rest assured that we will not sell the lists of our
Users’ email addresses to a third party; and
5.7.2 The only circumstances
in which we will provide any of your personal data to a third party for
non-commercial purposes are those contained in this Privacy Policy.
5.8 Credit Card information
WorldPay Plc and Streamline are our payment providers (both are owned
and part of the Royal Bank of Scotland Plc group of companies). We may
also use PayPal. Both operate a secure server, to process our credit
card payments. They encrypt Users’ credit and debit card information
and authorise payment directly. This means that Users’ full credit card
details are never revealed to us. WorldPay Plc and Streamline may
transfer to, process and hold credit card information in countries
within or outside the European Economic Area in connection with
performing their duties.
5.9 Changes in the SCOTSIN business
If the ownership of all or substantially all of the assets, of the
SCOTSIN business, or individual business units owned by SCOTSIN, which
SCOTSIN uses to operate a key area of its business, were to change, or
are acquired by a third party, or involved in a merger, we may transfer
your user information and personal data we hold to that party so that
the acquirer, new owner, or merged entity, can continue to provide the
service / continue operations. In any such transfer of information, we
will require that the new entity follow any pre-existing Privacy Policy
so that your user information would remain subject to the provisions,
which you have agreed to on registration.
SCOTSIN may market third party
products and services. SCOTSIN may also pass your data to carefully
selected third parties who then in turn contact you for marketing or
other purposes.
If you do not wish to receive any
information about products and services carefully selected by SCOTSIN
on the basis of the information, which you have provided on your
registration form, then please contact us [LINK TO CONTACT US].
5.10 User Content
Information posted on the Site is done so at your own risk. Although we
set privacy options that limit access to your information, please be
aware that no security measures are perfect or impenetrable. We cannot
control the actions of other Users with whom you share your pages and
information. Therefore, we cannot and do not guarantee that User
Content you post on the Site will not be viewed by unauthorised
persons. We are not responsible for circumvention of any privacy
settings or security measures contained on the Site. You understand and
acknowledge that, even after removal, copies of User Content may remain
viewable in cached and archived pages or if other Users have copied or
stored your User Content.
Any improper collection or misuse of
information provided on SCOTSIN is a violation of the SCOTSIN Terms and
Conditions and Acceptable Use Policy of Use and should be reported [LINK TO CONTACT US] .
6. SECURITY AND THE TRANSFER OF DATA
We are committed to ensuring that your information
and all the other information we hold is secure. In order to protect
our customer database and prevent unauthorised access or disclosure.
SCOTSIN do restrict access to member information to those employees who
need access to perform their job functions, such as our customer
service personnel and technical staff.
We propose to employ 128 bit encryption technology in all
areas of the site which require you to provide personal or account
information. This is done to prevent unauthorised use of the
information you are sending to the server.
We employ a system of user name and passwords (secured by
member-created passwords) to ensure that access to the systems is
limited to those with authorisation. SCOTSIN is committed to taking
precautions to safeguard the privacy of users and their member account
information whilst providing a personalised and valuable service.
However, whilst SCOTSIN take all reasonable steps to
ensure that the information you provide will be kept secure from
unauthorised access and protect member information that is stored
within our database from unauthorised access, you should note that the
internet is not a secure environment and SCOTSIN cannot guarantee that
information will be secure during transmission by you to this website.
Because we are constantly reviewing and expanding our area
of coverage, we may transfer your personal data or sensitive personal
data about you to countries or territories outside the European
Economic Area which may or may not have data protection laws that
provide as much protection as the United Kingdom.
Your Responsibility as a User
However, it remains each User’s responsibility to:
6.1 Protect against unauthorised access to your details (My Profile section);
6.2 Ensure
no-one else uses the SCOTSIN service on that Member’s machine while it
is “logged on” to the SCOTSIN service - your email address, username
and password is personal to you and may not be used by anyone else to
access SCOTSIN;
6.3 Ensure that you will not do anything
which would assist anyone who is not a registered user to gain access
to any registration area of SCOTSIN, nor will you assist anyone who is
not a subscriber to gain access to subscription services;
6.4 Log-off or exit the SCOTSIN service when not using it;
6.5 Keep his /her password secure; and
6.6 Inform SCOTSIN if you believe that someone may be using your e-mail address, username or password fraudulently.
You should be aware that when you disclose personal information on any
public or members bulletin board, blogs or forum or chat area of this
or any website used as a result of this website that information can be
collected and used by anyone who views that website. This may result in
unsolicited messages from other participants or parties. SCOTSIN is not
responsible for any such messages.
Personal information passed to any
other website will be held in accordance with the Privacy Policy of
that website. Please take the time to review these third party Privacy
Policies to ensure that you have no objection to them holding your
personally identifiable data.
SCOTSIN takes appropriate precautions to protect our
users' information. Your account information is located on a secure
server behind a firewall. When you enter sensitive information, we
encrypt that information using secure socket layer technology (SSL).
(To learn more about SSL, go to
http://en.wikipedia.org/wiki/Secure_Sockets_Layer). Because email and
instant messaging are not recognised as secure communications, we
request that you do not send private information to us by email or
instant messaging services. If you have any questions about the
security of the SCOTSIN Web Site, please contact us. [LINK TO CONTACT US] .
7. ACCESSING, CORRECTING, UPDATING/CHANGING OR REMOVING YOUR INFORMATION FROM SCOTSIN SERVICE
As a SCOTSIN member, you will at all times be able to
access, and amend most of your personal information data through the
Site, which is readily available by the profile editing tools. You will
have control over the accuracy of your personal information and should
make sure it is keep up-to-date at all times. If, at any time, you wish
to check, verify, amend, modify, remove, delete or update your personal
profile information you have provided to SCOTSIN, you can do so online
by logging into your account and accessing features such as "Edit
Profile" on your personal profile page. Information will be updated as
soon as possible. Removed information may persist in backup copies for
a reasonable period of time. Where you make use of the communication
features of the service to share information with other individuals on
SCOTSIN, you generally cannot remove such communications.
8. BACK UP COPIES
A copy of all information is kept securely by SCOTSIN
and may be kept by our technology supplier. It will be held by SCOTSIN
or until you inform SCOTSIN otherwise. This information may also be
stored on back-up tapes to avoid loss of data.
9. CHANGES IN OUR PRIVACY POLICY
Your use of SCOTSIN, and any disputes arising from
it, is subject to this Privacy Policy as well as our Terms and
Conditions and Acceptable Use Policy and all of its dispute resolution
provisions including arbitration and limitation on damages. Scots In
London Ltd reserve the right to change our Privacy Policy, Terms and
Conditions and Acceptable Use Policy at any time by updating this page.
Non-material and material changes and clarifications will
take effect immediately, or as stated. If we make changes, we will post
them and will indicate at the bottom of this page the policy's new
effective date. If we make substantial material changes to this policy
(such as by using the users’ personally identifiable information in a
manner materially different from that stated at the time of
collection), we will notify you here, by email, or through notice on
our home page, and we may provide you with another opportunity to
opt-out of having your data held in accordance with the amended Policy.
We encourage you to check this page regularly on an ongoing
basis to ensure that you understand our current Privacy Policy and are
happy with any changes. Unless stated otherwise, our current Privacy
Policy applies to all information that we have about you and your
account. Regularly reviewing the website ensures you are always aware
of what information we collect, how we use it and under what
circumstances, if any, we will share it with third parties. A User is
bound by any changes by continued use of this website.
10. ADVERTISING AND EXTERNAL LINKS
The SCOTSIN site and/or service contains links to external
websites of interest i.e. other web sites, advertising material and/or
promotions of third parties. To the fullest extent permitted by law,
SCOTSIN is not responsible for the privacy practices, or the content,
of other websites of third parties – their content, advertising,
information, products and services - including, without limitation, any
error, omission or inaccuracy. Once you have used these links to leave
our site, you should note that we do not have any control over that
website. Therefore, we cannot be responsible for the protection and
privacy of any information, which you provide whilst visiting such
sites and such sites are not governed by this privacy statement. You
should exercise caution and we encourage our users to be aware when
they leave our site to read the privacy statements of each and every
web site that collects personally identifiable information. This
Privacy Policy applies solely to information collected by SCOTSIN.
Advertisements that appear on SCOTSIN are sometimes
delivered (or "served") directly to users by third party advertisers.
They automatically receive your IP address when this happens. These
third party advertisers may also download cookies to your computer, or
use other technologies such as JavaScript and "web beacons" (also known
as "1x1 gifs") to measure the effectiveness of their ads and to
personalise advertising content. Doing this allows the advertising
network to recognise your computer each time they send you an
advertisement in order to measure the effectiveness of their ads and to
personalise advertising content. In this way, they may compile
information about where individuals using your computer or browser saw
their advertisements and determine which advertisements are clicked.
Some Advertising may not be relevant to you. Some Advertising may be
governed by special terms and where this is the case, you are advised
to read these carefully as such special terms will take precedence over
any conflicting terms in this Agreement. If you have any complaint,
question or request relating to advertising material (including if you
want to advertise on the Site/in any Service) please contact us [LINK TO CONTACT US] .
11. CHILDREN UNDER AGE 18
SCOTSIN does not knowingly collect or solicit personal
information from anyone under the age of 18 or knowingly allow such
persons to register. If you are under 18, please do not attempt to
register for SCOTSIN or send any information about yourself to us,
including your name, address, telephone number, or email address. No
one under age 18 may provide any personal information to or on SCOTSIN.
In the event that we learn that we have collected personal information
from a child under age 18 without verification of parental consent, we
will delete that information as quickly as possible. If you believe
that we might have any information from or about a child under 18,
please contact per details below.
12. ACCESS TO INFORMATION
You have the right to access information held about you.
Your right of access can be exercised in accordance with the Data
Protection Act (“the Act”). Any access request may be subject to a fee
of up to £30 to meet our costs in providing you with details of the
information we hold about you.
All notices given by you to us must be given to SCOTSIN at
our registered office at Scots in London Ltd, Q Court, 3 Quality
Street, Edinburgh, EH4 5BP, Scotland. We may give notice to you at
either the e-mail or postal address you provided to us at registration.
Notice will be deemed received and properly served immediately when
posted on our website, 24 hours after an e-mail is sent, or three days
after the date of posting of any letter. In proving the service of any
notice, it will be sufficient to prove, in the case of a letter, that
such letter was properly, stamped and placed in the post and, in the
case of an e-mail, that such e-mail was sent to the specified e-mail
address of the addressee.
If you have any questions about the services SCOTSIN
provides, wish to make a complaint, or wish to report a violation then
please contact our office at Scots In London Ltd, Scotsin.com, 37 King
Street, Covent Garden, London, WC2E 8JS. Telephone 07748 148080 or
email
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